Privacy Statement

Welcome to Cavana, with its registered office in Dubai,  is committed to protecting the Personal Data (defined below) that you share with us, and explaining how we collect, process, and share that information. We collect your Personal Data on the Website (defined below), by phone and/or through our stores to enhance the services we offer you, process and fulfil remote, in person or other sales, maintain and improve the Website, protect the security of you and our Website, comply with legal obligations, and inform you about other services and products that may be available through us, our affiliated companies, and our marketing partners.

1. Data Collection:

We gather personal information to ensure a comprehensive understanding of your needs. This may include your name, contact details, shipping address, purchase history, as well as any preferences or feedback you voluntarily provide to us. Rest assured, we handle this data with the utmost care and respect for your privacy.

2. Purpose of Data Collection:

We collect your data with a clear purpose in mind: to enhance your experience with Cavana. Your information fuels our commitment to excellence by facilitating order processing, delivering exceptional customer service, and continually improving our products and services. Rest assured, every piece of data you provide is handled with the utmost care and respect for your privacy.

3. Data Sharing:

We take your privacy very seriously. It’s important to emphasize that we never exchange your data for third-party advertising without your explicit consent. Rest assured, your privacy remains our top priority.

4. How Long We Keep Your Data:

We retain your personal data only for as long as requisite to fulfill the purposes for which it was collected. You retain the right to request deletion, subject to legal and business requirements.

5. Data Protection:

Ensuring the security of your information is paramount to us. We implement strong measures to safeguard your data from unauthorized access, changes, disclosure, or loss. Our internal team and external partners who access your data are bound by strict confidentiality obligations. Rest assured, your information is in safe hands.

6. Data Handling:

Rest assured, your data remains within our organization and is not shared with external service providers. We uphold strict security measures to ensure the protection of your information at all times.

7. Your Rights:

Empowering you with control, we affirm your right to access, correct, or delete your personal data. Should you decide to withdraw consent for data processing, rest assured, it won’t impede any processing that transpired before your withdrawal.

8. About Cookies:

Our website utilizes cookies to enhance functionality. By visiting our site, you agree that we collect cookies. You have the authority to manage cookie settings through your browser preferences. 

9. Children’s Privacy:

Our services aren’t crafted for individuals under 13. We consciously eschew collecting personal information from children. If you’re a parent or guardian and discern your child provided us with information, please get in touch.

10. Who To Contact:

For any inquiries or concerns about your data, our dedicated Data Protection Officer is reachable at or visit us at Cavana.

11. When This Starts And Changes:

This Privacy Policy is effective as published on our website. Regular updates may transpire, and any significant changes will be communicated prominently to ensure you stay abreast of our data practices.

Thank you for entrusting Cavana with your privacy. Your trust is esteemed, and we resolutely adhere to the highest standards of data protection.