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FAQs
Ordering
How to place an order:You can explore products online by new arrivals or by choosing a product category. Refine your search by selecting colors, materials, and styles. When you have made your selection, add the product to your shopping bag. You can review your shopping bag and proceed to checkout from the icon on the top right-hand corner of the page. To complete your purchase simply enter your shipping, billing and payment details.
Payment methods accepted
At Cavana, we offer a variety of convenient payment options to suit your preferences. Here’s what you need to know about the payment methods accepted:
- Visa and Mastercard: We accept both Visa and Mastercard, allowing you to securely make payments using your credit or debit card issued by these providers.
- Apple Pay: For Apple users, we offer the convenience of Apple Pay, enabling you to make fast and secure payments using your Apple devices.
- Google Pay: Android users can enjoy seamless payments with Google Pay, providing a quick and easy way to complete transactions using their Google account.
With these trusted payment methods, you can shop with confidence at Cavana, knowing that your transactions are secure and hassle-free.
Order confirmation
The order will be confirmed when we send the confirmation email for each shipment to the email address you provided.
The email(s) will contain a confirmation and summary of the order in relation to each product such as: product description and the total price of the order, including taxes and any shipping costs.
Availability of specific products or sizes
At Cavana, we aim to keep your favorite styles in stock and ensure you find the perfect fit:
- Product Availability: Check our website regularly for updates on product availability. Popular items may sell out quickly, but we’re constantly restocking to meet demand.
- Size Availability: We offer a wide range of sizes for our clothing items. If your preferred size is unavailable, consider exploring alternative sizes or signing up for notifications when it’s back in stock.
- Restocking: We regularly replenish inventory to ensure popular items are available. Keep an eye on our website or subscribe to our newsletter for updates on restocked items.
Need help? Contact our customer support team for assistance.
-Customer Support
Contact information (phone number, email address, live chat):
- Email address: info@cavanafashion.com
- Phone number: +971 56 910 5691
Hours of operation: Shop anytime, anywhere! Our online store is open 24/7. For assistance, our customer support team is available during regular business hours [GMT+4] 10AM-11PM.